Question 1

What are your dried fruits made of?

Accepted Answer

Our dried fruits are made from 100% natural Armenian fruits, sun-dried without added sugar, preservatives, or artificial colors.

Question 2

How long do the dried fruits stay fresh?

Accepted Answer

When stored in a cool, dry place, our dried fruits maintain their quality for 6-12 months. Once opened, we recommend consuming within 2-3 months.

Question 3

Do you ship internationally?

Accepted Answer

Yes! We ship to most countries worldwide. Domestic delivery within Armenia takes 1-3 days. International shipping typically takes 7-14 business days depending on the destination. Gift boxes containing cognac or wine are subject to each destination country's alcohol import laws — some countries restrict or prohibit alcohol shipments, and customs may hold or return such orders. Please check your local regulations before ordering an alcohol-inclusive gift box.

Question 4

What shipping methods are available?

Accepted Answer

For Yerevan, we offer Yandex Go same-day delivery. For the rest of Armenia, we ship via Haypost. You can also pick up your order from our store at Yerevan, Adonts 6.

Question 5

Can I return or exchange products?

Accepted Answer

Due to the nature of food products, we cannot accept returns on opened items. However, if you receive damaged or incorrect products, please contact us within 48 hours and we'll arrange a replacement.

Question 6

Do you offer corporate gift packages?

Accepted Answer

Absolutely! We offer customized corporate gift boxes with branded packaging. Visit our Corporate Gifts page or contact us directly for bulk orders and custom arrangements.

Question 7

Are your products suitable for people with allergies?

Accepted Answer

Our dried fruits are naturally gluten-free and dairy-free. However, some products may be processed in facilities that handle nuts. Please check individual product descriptions for specific allergen information.

Question 8

What payment methods do you accept?

Accepted Answer

We accept credit/debit cards (via Arca), Idram, and Telcell payments. All transactions are processed securely.

Question 9

Is there free shipping?

Accepted Answer

Yes, we offer free shipping on orders over 30,000 AMD within Armenia. International shipping costs are calculated at checkout.

Question 10

Can I track my order?

Accepted Answer

Yes, once your order is dispatched, you'll receive a confirmation with tracking details. You can also check your order status on the order confirmation page.

Frequently Asked Questions

Frequently Asked Questions